SVreX
SVreX MegaDork
11/14/16 6:12 p.m.

The Insert Link, Blockquote, and Insert Image buttons are not working for me. Anyone else??

SVreX
SVreX MegaDork
11/14/16 6:15 p.m.

...the Reply button too.

daeman
daeman HalfDork
11/14/16 6:16 p.m.
SVreX wrote: The Insert Link, Blockquote, and Insert Image buttons are not working for me. Anyone else??

daeman
daeman HalfDork
11/14/16 6:16 p.m.

In reply to SVreX:

No, looks like the problems on your end mate.

stuart in mn
stuart in mn UltimaDork
11/14/16 6:18 p.m.

Sometimes when I first come to this site I can't click on anything, but if I refresh the screen the functions come back to life.

EastCoastMojo
EastCoastMojo GRM+ Memberand Mod Squad
11/14/16 6:37 p.m.

Sounds like a browser cache issue. Have you tried clearing it, closing the browser and trying again? Or if you have multiple browsers installed try a different one to see if it still happens.

SVreX
SVreX MegaDork
11/14/16 6:44 p.m.

Cleared the cache and all history, closed and reopened the browser, rebooted the computer.

Still nothing.

SVreX
SVreX MegaDork
11/14/16 6:46 p.m.

No issues on any other site...

EastCoastMojo
EastCoastMojo GRM+ Memberand Mod Squad
11/14/16 6:48 p.m.

Which browser? Do you have the latest updates for it installed?

SVreX
SVreX MegaDork
11/14/16 6:53 p.m.

Firefox. Apple says everything is up to date.

EastCoastMojo
EastCoastMojo GRM+ Memberand Mod Squad
11/14/16 7:05 p.m.

Ok, my guess is one of the plug ins for firefox may be causing the problem. I am not an expert, but this link to firefox troubleshooting may help find the cause. Some things on the list you have already tried.

SVreX
SVreX MegaDork
11/14/16 7:07 p.m.

Tried Safari. I can open GRM, but I can't login. When I try, the page doesn't open and I get the meassage "Safari can't establish a secure connection to the server grassrootsmotorspots.com

Cleared cache. Same result.

Reset Safari. Same result.

EastCoastMojo
EastCoastMojo GRM+ Memberand Mod Squad
11/14/16 7:11 p.m.

That's odd. Ok, I'm bringing Ed in on this one. Sorry I couldn't diagnose it for you.

SVreX
SVreX MegaDork
11/14/16 7:24 p.m.

I restarted with add-ons disabled. Buttons worked.

Restarted with add-ons enabled. Buttons don't work.

Disabled every add-on individually. Buttons don't work.

SVreX
SVreX MegaDork
11/14/16 7:25 p.m.

Thanks for your help, ECM.

Ed Higginbotham
Ed Higginbotham Associate Editor
11/15/16 8:28 a.m.

Hi Paul, ECM pointed me this way. Sounds like you've pretty much narrowed it down to Firefox addons in your browser. I'm not sure why disabling them individually wouldn't solve the issue. Can you view which ones were most recently updated?

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