My practice manager has a 2016 2500H Chevy crew cab, duramax/Allison with about 95,000.
It's not been a reliable truck for her, although I don't know the details. The current issue is "crystallization of the DEF system". I don't know anything about that technology, and like anything, it's possible that it's owner caused. I sure wouldn't know how to maintain a DEF system, myself. Can't rule that out for any of the other problems either, since I don't know the details. She did comment that the transmission started slipping at about 40,000 miles. That sure sounds like the problem is the truck.
It has a lifetime warranty through a Chevy dealer, but I'm sure it's an aftermarket warranty. Because of the warranty, the dealer gets to do the service, and I suspect they're taking advantage of her based on conversations we've had about their charges for routine maintenance.
She uses it for her daily, and on frequent weekends will tow a heavy three horse trailer, so she does actually need a truck. She doesn't leave Florida, but will tow all over the state.
She's thinking of replacing it with a Ford, and I told her to ask the dealer for an offer, but explained that while she might get a lot for it right now, it's also a bad time to buy a truck. No lien on it.
She said, and I agree, step one is finding a good diesel mechanic (Daytona area). Feedback on that would be great.
Any suggestions or comments? Any idea what it's worth?