Forum Problem

I was having the same issue with FF and Win 7. I went in and cleared out the cookies for grassroots and things are back to normal.

Rusted_Busted_Spit -

Thanks! Clearing out all GRM cookies worked well for me!

Yeah, I couldn't login either. Cleared out the cookies and all is OK now.

I'm back, thanks to help from ECM and Ed H. It was the Firefox cache.

Instructions from Ed's email:

Open Firefox and try this:

1. Click the Menu button near the top right corner of the screen and click Options.
2. To clear cookies click on the Privacy tab and click on remove individual cookies. You can choose to delete individual cookies or all of them.
3. To clear the cache click on the Advanced tab and click the Network sub-tab. Under Cached Web Content click the Clear Now button.
4. Click OK to finish.

Yep. Thanks, Ed and EastCoastMojo, for righting the ship.

There's a news item regarding the fix, too:

http://grassrootsmotorsports.com/news/log-in-issues-fixed/

On a related note, looks like it's time to increase server size. The site will down for a few hours while that happens. Once it's scheduled, we'll give you the heads-up.

David S. Wallens wrote: Yep. Thanks, Ed and EastCoastMojo, for righting the ship. There's a news item regarding the fix, too: http://grassrootsmotorsports.com/news/log-in-issues-fixed/

Ed says it was FF folk that it affected … FWIW as a Safari user, I was booted out (in the middle of reading a thread) … that "fixed" itself after ~30min. then an hr or two later it hit again … once that "fixed" itself, I haven't had any problems

wbjones wrote: Ed says it was FF folk that it affected … FWIW as a Safari user, I was booted out (in the middle of reading a thread) … that "fixed" itself after ~30min. then an hr or two later it hit again … once that "fixed" itself, I haven't had any problems

Interesting. It looked like pretty much everyone was having problems with the site on Wednesday when it started (I had quite a few errors initially on Chrome). But from what I saw, people using Firefox were the only ones with the recurring sign-in issue yesterday. If I am wrong, I can add instructions for other browsers to the news post. Thanks for the heads up!

thanks Ed… but like I said, it "seemed" to fix itself … I had talked to ECM and she said the same thing had happened to her … that being just dropped out, and then not being able to log on

15/20 min later it was ok …then it did it again … same result … 15/20min later it was ok … hasn't been a problem since then