Rock Auto issue

Yes, I paid it. Don't need that one and it's cheaper to send it back than add it to the totes of parts from projects and others that never got used that are already here.

Online parts vendors where you look up the part and do the leg work through the catalog are basically librarians. All it is is inventory picking and pulling. If there's a catalog issue that causes the mistake or packaging and labeling issue on something that was obviously previously unopened that was an issue with the supplier, I expect a correction to be made with a link to the correction or a copy of communication to the supplier and things to me made right. Any other type of error or blunder and I'm done with the vendor. They literally have one job at that point. If they can't hack it I'm on to the next one regardless of price point. If I order a part online it's often due to scarcity or because I don't feel like hunting for it and I'm on a time constraint and need it within the next week. If they send me the wrong one it negates any advantage due to the fact that they failed within the needed time frame that I needed the part. Otherwise I would have gone to Napa over the weekend or checked inventory to pick and pull and gone and seen if the part I needed hadn't been picked over. 

The worst that I dealt with by far was the vendor that I got the wideband and wideband controller for now it was less than $90 for the wideband and wideband controller but they neglected to send the controller. Upon notifying them as such they checked inventory verified that it hadn't been sent and I received it 5 weeks later. It looks bad on me when I have to reschedule dyno time a second and then a third time. Never again. 

A few years ago I bought a cat convertor/pipes for a 99 GMC 4x4 that didn't fit. They had me ship it back and reimbursed me without any issues.

I've had great luck with them.