trackdecals.com -- Anyone know what's going on?

Hey everyone, I placed an order with trackdecals back in early December for the SCCA Street Touring class name switch...still waiting on a shipping confirmation. 

I figured things were backed up as there might have been a large number of people also ordering new magnets...but it's been like 10 weeks now depending on how you count the Christmas Holiday.

I sent them an email asking about my order status but so far have not received any reply.  Anyone have any idea what's going on?  

There was a discussion a few months about the same thing, apparently they were still shipping but deliveries were very slow.  https://grassrootsmotorsports.com/forum/grm/trackdecalscom-will-i-ever-get-my-order/274001/page1/

This is the (apparently) automated response I got back when checking on an order at the end of January.  I haven't received my order (14 weeks), or a shipping notification yet....  The wait is definitely disappointing, as it was expected to be ~6 weeks at the time of order, but the product is excellent, and I have always been satisfied in the past.

Thanks for your email. We are recovering from a severe supply shortage so we are very behind on orders. We now have vinyl in stock and are pumping out orders as fast as we can. As of 12/22/2024 we are making good progress and hope to be completely caught up on our backlog within a few weeks.

 

We are only a 2 man team, so we have decided that, for the next few weeks, we are going to devote 100% of our time to getting orders out, so responses to emails may be delayed. Thanks for your understanding. 

Thanks for the replies, I really appreciate it.  Fingers crossed they get caught up pretty soon, something they probably want as well :)

https://www.specialty-graphics.com/adhesive-vinyl/

Yeah because there has been a huge vinyl shortage the last 4 months.  Oh wait - no - the opposite of that.  Vinyl is readily available everywhere.  If a cutter died or plotter died, they can be bought same-day or next day just about anywhere.  Sounds like the standard "stall to the point of no refunds and then close the doors" MO.

I would be calling my CC this afternoon and shopping for alternate vendors.