so I got a new laptop. its running windows 10.
house is on cable internet, with Wi-Fi.
new laptop is hooked to Wi-Fi.
other things on Wi-Fi: wii, 2 cell phones, 1 tablet, desktop computer hardwired.
when I use the laptop (windows 10 hp for 250 from bestbuy) nothing else seems to work on Wi-Fi. or hard wired. its almost like this computer is sucking all the internet. with the laptop asleep, we can run EVERYTHING with no loss of speed noticeable.
so, what the hell? any fixes that don't involve backdating/new computer/etc?
I have no idea, that is bizarre, but knowing the router model number would be helpful. I suspect the problem is there.
Agreed, problem is most likely with the router.
Do you have torrent software or anything running on the laptop that would be generating tons of connections simultaneously?
no torrent software that I know of. if it is, I didn't put it there....
router is lennox. its the free one that came with the internet a few years back.
but it seems odd that it only does it with the laptop, not everything else.
asoduk
Reader
1/24/16 7:39 p.m.
It COULD be updates running in the background.
To really know, you would have to login to the router and see what and where the traffic is.
Two windows possibilities come to mind.
First is the possibility of Windows hogging bandwidth downloading updates.
Second is the computer being used as a bot to upload Windows for others. Though I dont see this happening constantly.
Just a few thoughts, though likely unlikely.
I would log into the router and check if other devices are even getting IP addresses. Or go to your desktop and run ipconfig from the command line.
I'm curious what the symptoms are when you say other devices don't work. Like they are really slow, or no pages show up, or you can't even connect to the local network?
Can you ping google.com from any of them?
yall just went over my head on the router stuff can someone try that in moron terms?
other devices are just incredibly slow, ocassionally don't connect. my phone will generally work, but Netflix is a no go.
To get to router interface:
Flip over your router, look for username/password on the bottom somewhere. Probably "admin" and "password", or something like that.
Open your browser. Type 192.168.1.1 in the address bar and hit enter.
It will load the routers admin interface.
I know nothing about your router, but some will allow you to monitor traffic from there. You can also check connected devices to see if other devices are having IP addresses. There may be firmware updates available which you can do from there as well.
It sounds like the new computer is overloading the router with requests (you aren't running out of bandwidth, your router just can't process requests that fast). If its a freebie router, chances are it is going to be weak in this area.
On the laptop in question, I'd have you right click somewhere blank on the task bar, pick task manager from the menu that appears, then in the task manager window, click on the performance tab, and then click on the wifi object in the list at the left.
That will show us how much of the network is being utilized and might help us narrow down what is causing this.
Windows 10 is a very chatty OS and it is very likely overloading your router. Try plugging it directly into the router and turning off the wifi and see if that helps at all.
Since its brand new, you can be assured it's downloading updates in the background, especially for HP products, drivers, etc. on top of Microsoft's updates.
You could do some googling on what services you can turn off to help reduce network traffic, improve "security" (which is a joke in Windows, but no one cares) and performance.
Leave lap top on overnight or during day while you are at work to let it finish downloading the latest from MicroShaft.
