I was mostly thinking "standard Friday", but after two hours of swapping back and forth talking to equally aggravating human and recorded agents of Comcast/Xfinity about the fact that my business and home internet connections simultaneously went splat, I am really ready to be done with this week.
"Sorry, I can't tell you anything about the business account, because this is the home Internet department. Since we have no idea whether there is a general outage in your area, we'll give you three different options for swapping out for a new cable modem, each more absurdly awkward or expensive than the last. Sorry, because I can't acknowledge that other modem in any way, I'm incapable of grasping that two modems going dead simultaneously suggests that the issue is probably with the cable which feeds them both."
Yes, the fact that you are reading this now is an indication that both miraculously started working again...
