alfadriver
alfadriver UltimaDork
7/29/14 6:43 p.m.

(what happened to the old Feedback area???)

Since there's a new issue of GRM coming out, I thought what I got today was the new issue. No, it was a free one of the issue I just finished reading. Free because I'm a CM subscriber..

hmmm... yea, I am a long time subscriber of both.

Nice gesture, but the mag just went into the recycling bin. A quick check of your subscriber database would have shown that sending it was not needed.

Just a suggestion to save a little money.

Tralfaz
Tralfaz Reader
7/29/14 7:08 p.m.

Well there IS a little Customer Service link at the top of the page where one could submit feedback if they were so inclined

T

JG Pasterjak
JG Pasterjak Production/Art Director
7/29/14 7:31 p.m.

Thanks for the info Eric. Shoot nancy@grassrootsmotorsports.com an email with your particulars and we'll add it to the investigation list.

That's not my department, but from what I understand the list purging process is pretty complex. I think when it gets confused it would rather default to sending someone an issue that isn't supposed to get it than NOT sending an issue to someone who is supposed to get it. That's the highly technical explanation.

DeadSkunk
DeadSkunk SuperDork
7/29/14 7:52 p.m.

Same thing happened to me.

BoxheadTim
BoxheadTim GRM+ Memberand UltimaDork
7/29/14 9:41 p.m.

Same here, too.

Racer1ab
Racer1ab Dork
7/29/14 10:17 p.m.

I always try to pass along any extra issues to a friend or leave it in a waiting room or something.

Anything to grow the brand!

alfadriver
alfadriver UltimaDork
7/30/14 6:42 a.m.
JG Pasterjak wrote: Thanks for the info Eric. Shoot nancy@grassrootsmotorsports.com an email with your particulars and we'll add it to the investigation list. That's not my department, but from what I understand the list purging process is pretty complex. I think when it gets confused it would rather default to sending someone an issue that isn't supposed to get it than NOT sending an issue to someone who is supposed to get it. That's the highly technical explanation.

Thanks JG.

I know it's not that expensive to send a single issue like that, but summing all of the ones that go to places where they are redundant can add up.

As for reusing it- I don't have a place where I can put it. Either people already know about GRM/CM or they won't be interested in it- for me at least.

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