Help me remove a Trojan! ("FakeAlert-T")

no problem....it's cold and rainy outside

FIXED!!!!!

Thank you to everyone who has offered their help today; EastCoastMojo, mtn, Johnboyjjb, and Hess.

Grtechguy: If you ever decide to run for King, you have my vote.

King?

hmmm..... I kinda like the sound of that... thanks!

glad it's working for yah

I love a happy ending!

Now that it's working, you need to do this:

Pull up task manager as ECM described, with nothing else running (no other windows open). Click on Processes. Expand the box out so you can see all the processes. alt-printscreen. Open Word or a graphics editor or a word processor that can handle images. Control V or Edit Paste. Save that on your desktop. Next time you have a problem, you can compare this image to what you have then and see stuff that shouldn't be there. Next, start googling each item and you'll see if it is OK. There are a couple of good web pages. Don't click on anything selling something or wanting money. Info like this one: http://www.processlibrary.com/directory/files/ibserver/ or http://www.liutilities.com/products/wintaskspro/processlibrary/ibserver/

tell you what it is. I just looked up "ibserver.exe" which is running on my box and I can see it is OK. You do that for all the processes running. If you haven't turned unneeded services off, you may have quite a few. Then buy Zonealarm Security Suite or install the free AVG. Anyway, that's what I do.

Will do. Thanks.

I use a combination of AVG & MBAM, both free. I highly recommend both.

I've stopped using AVG. Too much of a resource hog and it's been slipping lately. I've switched to Avira Antivir. The only downside is a nag screen when it updates. Antivir has the best heuristic scanning available according to what I've been reading. It picked up stuff my AVG hadn't been picking up.

I'm also endorsing Malware Bytes. I got a nasty bug on my computer, and that was the only thing that would pick it up and clean it off. It's been a while, so I'm not sure if updates have been made for it, but at the time, it was the only thing that would clean it up.

mtn wrote: Get Spy-Bot Search and Destroy and Ad-Aware SE.

Whenever I use ad-Aware SE, it says it is no longer supported. Still works, just doesn't get upgraded.

Grab the base end and slowly roll towards the tip. Careful not to snap yourself. That hurts. I hope you have found this information useful.

doh...I am a viktem

Grtechguy wrote: I can do remote support if you want.....

LogMeIn.com had saved me many trips to MIL to fix issues. Remote support is really nice.

another variation of logmein.com is http://join.me

nothing to install.

Combofix is a great tool as well for the really bad stuff

In reply to Grtechguy:

Thanks, I will check them out.

Doesn't Skype also have a remote desktop feature. Was super cool when a buddy and I were doing some logo designs and bouncing ideas off of each other a couple hundred km's away.

Beyond that, I personally suggest having two hard drives in a computer. One for the operating system/program files (the one that typically is infected) and one for storage. You get a virus? Oh well, reformat. Works like a charm.

Beyond that, I'd also like to point out (as I always do) that there are only two ways to get virus' in this day and age: downloading what you shouldn't be (free expensive programs off of torrents or porn, and if you are downloading porn, get with the times man!) or clicking where you shouldn't be.

Doing either of these things point to you being an older male (downloading porn) or a young female (clicking where you shouldn't be).

There are other ways to get a virus. Not having a firewall, not having anti-virus software, plugging a USB drive in... Those are just a few. I had one box sitting in the corner sharing the internet with the rest of my home network. No monitor on it, never used it for anything. It just sat there and shared the internet and a printer. Things were going slow one day, so I put a monitor on it and looked. It had Party Poker running on it, Firefox installed (wasn't before), and was full of virii and trojans. They came in on an open printer share.

Dr. Hess wrote: There are other ways to get a virus. Not having a firewall, not having anti-virus software, plugging a USB drive in... Those are just a few.

not having a Mac

I'll go away now

wbjones wrote:

Dr. Hess wrote: There are other ways to get a virus. Not having a firewall, not having anti-virus software, plugging a USB drive in... Those are just a few.

not having a Mac I'll go away now

Or Linux.

I'm leaving...

one of my computers is infected with an AVG update worm right now. The computer guy will fix it on Tuesday. I am tech-challenged and not afraid to state that. My computers at work have all sorts of protection installed but if the techies want to berkeley with you, they can(and that is exactly how I see this AVG crap) Too bad I dont have the time and extra energy to file a class action lawsuit against them. Let's see how they do when you get them on a foreign playground ie court.

you should really get yur SO to remove that Trojan for ya... just sayin'