I think this is a worthwhile read:
https://www.geekwire.com/2017/amazon-delivery-driver-like-work-tech-giants-citizen-package-brigade/
everyone can come to their own conclusions but the work load looked reasonable to me even with the 41 packages. Situations like DirtyBirds look like lazy drivers to me but the fault ultimately falls on Amazon for expecting quality service from completely untrained and unattached workers.
bearmtnmartin said:
In reply to John Welsh :
The pump sits on four very soft rubber legs to eliminate noise and vibration. When the pump is thrown the legs move enough that a plastic part contacts a steel part and shears off the plastic part. It is not a packaging issue. It is a careless person throwing a box clearly marked fragile, more than the designed in tolerance of two feet.
Careless? Maybe, maybe not. Trust me, not defending UPS, but I did work in the largest east coast hub for a while in college. If you're not filling your truck at record speed, every single night, you don't stay long. Anything light enough to be tossed over the "wall" gets tossed. Your best bet, as the company shipping, would be a bigger box than you need with foam to hold the pump. The bigger box will ensure it actually gets built into the wall instead of tossed over, and contoured foam should protect the stuff inside.
I don't even want to imagine how bad the distribution centers have to be now with prime 1 and 2 day shipping, it sucked bad enough 12 years ago when "6 to 8 weeks"was still a quality online shipping time.