JEGS gift certificate ripoff

Due to a Secret Santa situation at work I needed to buy a gift certificate for a co-worker. Found out he usually buys stuff from JEGS for his drag race Camaro so purchased one online. You can have it emailed right to your computer for printing, which I thought was pretty sweet. No shipping cost, right?

Wrong. A $25 gift certificate gets tacked with a $5.99 handling charge unless you buy another $15 or so of stuff to qualify for free shipping.

I floundered around for 30 minutes trying to find something I could actually use and settled for a battery hold-down kit. So yeah, they got me because I needed to get this gift handled but I'll think twice about ever buying from them again. Look, I get it that (like Amazon) you need to buy a certain amount for free shipping to make sense for most products but not when you're just emailing a gift certificate I'm printing on my own computer. That's BS.

while it probably won't do any good, I would contact JEGS customer service … and move as high up the ladder as I can, and let them know just how you feel about this

and if this doesn't illicit any positive response, you might want to hammer them on social media … companies are becoming more and more responsive to bad press … the old adage of "bad press is better than no press" is slowly losing traction

Then tell them Summit Racing is cooler

Companies hate bad social media PR. I've been replied to by target, and the quicken loans arena sent security up 5 minutes after i tweeted that 2 kids were shouting and gesturing obscenities during a cavs game that i had my 2 year old at.

That is cheesy but its possible their software doesn't know how to exclude certain items from the free shipping minimum.

that's when customer service gets to do their job

Yeah thats bad. Hope its just some sort of computer glitch/oversight.