chandler
chandler PowerDork
5/23/18 9:15 a.m.

I bought a latitude e4300 at a business restructuring sale (and a bunch of other stuff), it booted up fine when I got it last year but hadn’t needed it till today when I wanted to load an MB repair manual on it and it won’t load.

 

Upon starting it says “truecrypt boot loader 7.1” enter password. Looking online it appears I’ll need a disc to reload this boot loader since I have no idea what the password could be. Any of you smart folks have an idea to get past this and unload it?

BoxheadTim
BoxheadTim GRM+ Memberand MegaDork
5/23/18 9:20 a.m.

Unfortunately that is very much reformat time if you didn't get the password. Truecrypt encrypts the drive so reloading the boot loader isn't going to make any difference as you won't boot from a "normal" boot loader and without the pasword you can't boot from the drive you have.

You should be able to get an ISO for the Windows version your Dell is licensed to from MS.

Aaron_King
Aaron_King GRM+ Memberand PowerDork
5/23/18 9:23 a.m.

What he said ^.  

Stefan
Stefan GRM+ Memberand MegaDork
5/23/18 11:20 a.m.

Verify the date/time is correct in the BIOS as that can go wonky if the system is left off for quite a while with a bad battery, this can cause odd problems.

If that doesn't do it, then you'll need to wipe and start over again to get rid of the encryption.

chandler
chandler PowerDork
5/23/18 9:15 p.m.
Stefan said:

Verify the date/time is correct in the BIOS as that can go wonky if the system is left off for quite a while with a bad battery, this can cause odd problems.

If that doesn't do it, then you'll need to wipe and start over again to get rid of the encryption.

Good call, I’ll try that first . Thanks all.

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