My 95 year old MIL received five bottles of CBD oil and five of some kind of pain creme in the mail. No sales slip or receipt inside, return address is somewhere Tampa, Fla. Seal is secure on the CBD but the creme is just a screw off, no plastic peel off.
The CBD is $160 each and the creme is $60. Send it back (she doesn't want to pay the shipping) call the company explaining all this and have them send a return slip, or just dump it in the river and call it a phishing expedition?
Thanks, Dan
I'd call/email the company. They should either send a return slip or write it off as samples given. The biggest thing is contacting them allows them to realize that a customer hasn't received their order.
I'd contact them, but they may not even be able to take it back, assuming it's not some kind of scam. While it's not technically medicine, they shouldn't be able to sell that to someone else. A legit company would probably say keep it and dispose of it.
Use the cream on joints and muscles, toss the tincture.
Finally got to the company, they are a manufacturer and have nothing to do with the distributors.
"OK, I'm sitting on $900 of your product, ya want it? My 95 y/o MIL doesn't. Because the creme jars don't have a seal, they go in the river. CBD oil at $159.99 each I believe is recyclable."
They're sending a return sticker, but believe the MIL paid for it. I doubt she did pay or fell for pop ups on the computer, so if a bill comes it'll be disputed. Waiting to see a Statement (she doesn't do on-line banking).
Not using any of it, thanks for the guidance folks.
=~ )
Captdownshift (Forum Supporter) said:I'd call/email the company. They should either send a return slip or write it off as samples given. The biggest thing is contacting them allows them to realize that a customer hasn't received their order.
this
After the mail order CD things in the 90s, I'm pretty certain that anything that comes in the mail addressed to you is yours. Unsolicited or otherwise.
In reply to Johnboyjjb :
My understanding is that this only applies to unsolicited merchandise one receives via USPS, I think the rules for FedUps are different.
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